FAQ

Are these the original designer perfumes?

No. Vital fragrances are our own compositions inspired by well-known scents. The name shown as “Inspired by” tells you which scent the style is closest to. We are not the brand named and are not affiliated with it.

How do I pay for my order?

For now we accept prepaid orders only. Your order is confirmed once your payment is received, and it is then dispatched.

Do you deliver across Pakistan?

Yes. We deliver to cities across Pakistan. Delivery is a flat Rs.300 per order, shown at checkout before you confirm your order.

Can I return a perfume?

Yes, unused and unopened products in their original packaging can be returned. If your order arrives damaged or incorrect, contact us with clear photos of the item and the packaging and we will help.

Which size should I choose?

The 5ml size is a good way to try a scent first. The 15ml fits easily in a bag, and the 50ml and 100ml are for a scent you already know you like.

How can I find out what a fragrance smells like?

Each product page lists its top, heart and base notes. If you are not sure where to start, our Find My Scent page guides you to a direction in three steps.

How can I check on my order?

When your order is dispatched, we email you a tracking number and a link to your courier’s tracking page. If you cannot find the email, call us on +92 311 4451699 and we will send the details.